It sounds heartless. It looks odd. Cars enter a drive-through, stopping briefly next to the glass wall behind which is an open casket, then drive off. Adams Funeral Home in Los Angeles is the only service in California where you can pay your respect to the deceased on wheels. Disrespectful?
The office manager Denise Knowles-Bragg with the says it’s all about convenience. She points out the parlor is good for the elderly, who find it difficult to walk, or for those who want to make a quick stop and pay their respect during lunch hour. It’s also convenient for funerals with many visitors.