I had someone ask for an aisle seat so that his or her hair wouldn't get messed up by being near the window.
A client called in inquiring about a package to Hawaii. After going over all the cost info, she asked, "Would it be cheaper to fly to California and then take the train to Hawaii?"
I got a call from a woman who wanted to go to Capetown. I started to explain the length of the flight and the passport information when she interrupted me with "I'm not trying to make you look stupid, but Capetown is in Massachusetts. "Without trying to make her look like the stupid one, I calmly explained, "Capecod is in Massachusetts, Capetown is in Africa." Her response ... click.
A man called, furious about a Florida package we did. I asked what was wrong with the vacation in Orlando. He said he was expecting an ocean-view room. I tried to explain that is not possible, since Orlando is in the middle of the state. He replied, "Don't lie to me. I looked on the map and Florida is a very thin state."
I got a call from a man who asked, "Is it possible to see England from Canada?" I said, "No." He said "But they look so close on the map."
Another man called and asked if he could rent a car in Dallas. When I pulled up the reservation, I noticed he had a 1-hour lay over in Dallas. When I asked him why he wanted to rent a car, he said, "I heard Dallas was a big airport, and I need a car to drive between the gates to save time."
A nice lady just called. She needed to know how it was possible that her flight from Detroit left at 8:20am and got into Chicago at 8:33am. I tried to explain that Michigan was an hour ahead of llinois, but she could not understand the concept of time zones. Finally I told her the plane went very fast, and she bought that!
A woman called and asked, "Do airlines put your physical description on your bag so they know who's luggage belongs to who?" I said, "No, why do you ask?" She replied, "Well, when I checked in with the airline, they put a tag on my luggage that said FAT, and I'm overweight, is there any connection?" After putting her on hold for a minute while I "looked into it" (I was actually laughing) I came back and explained the city code for Fresno is FAT, and that the airline was just putting a destination tag on her luggage.
I just got off the phone with a man who asked, "How do I know which plane to get on?" I asked him what exactly he meant, which he replied, "I was told my flight number is 823, but none of these darn planes have numbers on them."
A woman called and said, "I need to fly to Pepsi-cola on one of those computer planes." I asked if she meant to fly to Pensacola on a commuter plane. She said, "Yeah, whatever."
A businessman called and had a question about the documents he needed in order to fly to China. After a lengthy discussion about passports, I reminded him he needed a visa. "Oh no I don't, I've been to China many times and never had to have one of those." I double checked and sure enough, his stay required a visa. When I told him this he said, "Look, I've been to China four times and every time they have accepted my American Express."
A woman called to make reservations, "I want to go from Chicago to Hippopotamus, New York" The agent was at a loss for words. Finally, the agent: "Are you sure that's the name of the town?" "Yes, what flights do you have?" replied the customer. After some searching, the agent came back with, "I'm sorry, ma'am, I've looked up every airport code in the country and can't find a Hippopotamus anywhere." The customer retorted, "Oh don't be silly. Everyone knows where it is. Check your map!" The agent scoured a map of the state of New York and finally offered, "You don't mean Buffalo, do you?" "That's it! I knew it was a big animal!"
'This is a very dangerous routine but Pocho is my friend and we have a good relationship,' says 52-year-old Chito. 'He will look me in the eye and he does not attack me. 'It is too dangerous for anyone else to come in the water. It is only ever the two of us.' The bizarre friendship began nearly 20 years ago when Chito rescued the 980-pound crocodile after finding him close to death on the shore of the Parismina River, in the Caribbean province of Limsn. Unlikely friendship: Chito rests on top of buddy Pocho, who he rescued after the crocodile was shot in the eye 
Crazy: Chito plays with Pocho the crocodile, who seems to enjoy the attention Shot in the left eye by a cattle farmer after preying on a herd of cows, Chito enlisted the help of several friends to load the massive reptile into his boat, Naming him 'Pocho' (meaning strength), the fisherman says he healed the reptile with medicine, food, and, more importantly, lots of care and attention. 'When I found him in the river after he was dying so I put him in my boat and I brought him into my house,' recalls Chito. 'He was very skinny, weighing only around 150 pounds, so I gave him chicken and fish and medicine for six months to help him recover.' 
Rolling around: Chito says that if anyone else entered the water it would be deadly During the recovery process, Chito stayed by Pocho's side, even sleeping with him at night. 'I just wanted him to feel that someone loved him, that not all humans are bad,' Chito says. 'I love all animals, especially ones that have suffered. It meant a lot of sacrifice. I had to be there every day.' After Chito felt that Pocho had bonded with him, he started to get closer and closer to the animal. 
Tourist attraction: It took Chito many years to build his relationship with Pocho to this level 'After 10 years I started to work with him,' he says. 'At first it was slow, slow and I started to play with him a little, touching him a little bit and then slowly doing more. Then I found that when I called his name he would come over to me.' Today tourists travel from all over the world to see the unusual spectacle. 'I am happy because I rescued him and he is happy with me because he has everything he needs," says Chito.
